Course curriculum

  • 1

    Customer Growth - Effective Communication

    • Actively Listening to Your Customer

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    • What is Your Value Proposition in the Eyes of Your Customer

    • How to Ask Your Customer Quality Questions

    • QUIZ 1 | Quality Questioning

    • How to Profile Your Customer

    • Listening Skills and L.E.A.R.N. Techniques to Uncover Details about Your Customer

    • The Power of Active Listening Wheel

    • The Listening Questionnaire to Test Yourself

    • Discover what kind of listener you are, Get the Results

    • Action Planning to get your ROI from Your Customer

    • QUIZ 2 | Active Listening

    • Thank You | Next Steps